FAQs

All our glasses are fitted with high-quality extra slim plasticlenses, and include an anti-reflection coating, scratch resistant hard-coating, EMI Anti-Radiation coating - particularly useful if you sit all day in front of a computer, UV protection, and a hydrophobic Lotus effect coating.

At Brille24 you pay £39.90 for a pair of high-quality spectacles, made to suit your exact needs. No extra charges. Full stop.

This includes high-quality extra slim plasticlenses made with an an anti-reflection coating, scratch resistant hard-coating, EMI Anti-Radiation coating - particularly useful if you sit all day in front of a computer, UV protection, a hydrophobic Lotus effect coating and tinted lenses if required.

Pretty much everywhere on planet Earth. If the postman can make it to you, so can our glasses.

Of course. The two most important measurements are the frame width and the lens diagonal (ED). We do glasses for everyone from small children to men with big sorry, wide heads.

There is a box on your prescription marked "prism" - which has probably not been ticked by your optician or ophthalmologist. If it has, however, it means that you have binocularity defect - or to be less politically correct, a bit of a squint. This can be corrected with the aid of the right glasses, but they need to be specially made, and at present Brille24 doesn't offer glasses that correct binocularity.

If you don't like your glasses - for whatever reason at all - you can simply send them back. Please include all the paperwork you received with your glasses.We will reimburse the value of the glasses themselves - £30.90 - but not the delivery charge.Please send your glasses to:

Brille24 GmbH

Amalienstrasse 22

26135 Oldenburg

Germany

Pupil-Distance (PD) measures the distance between your pupils and the bridge of the nose when you're looking straight ahead. It is important that you are lenses are centred properly
The PD value doesn't necessarily have to be the same for both eyes. Your prescription will contain values measured in millimetres for left and right, generally between 55mm und 78mm in total.

We would like to do this for you. But the increased administrative and logistical costs of offering this option would make our glasses more expensive altogether.

Generally, yes. Just using the numbers from your current prescription to make reading glasses might not give your eyes what they really need. So it is better to have a new prescription, and if necessary a new test for reading glasses.

Sorry. At present we do not offer this service.

Direct your payment to the following e-mail address:

payment(at)brille24.info

And don't forget to include the number of your order.

We generally need around 14 days from receiving order delivering your glasses - one week for production and one week for delivery via airfreight. Sometimes there can be delays at customs, but if you have not received your glasses within 20 days of ordering them, then please contact our customer service.

That depends on how strong they need to be. But because we use modern plasticlenses, even relatively strong glasses can be kept quite thin.

Send them to us and we will sort it out. Please include all the paperwork you received with your glasses.

And we have made a mistake, we will reimburse your postage - just make sure that you let us know your bank details.
Please send your glasses to:

Brille24 GmbH

Amalienstrasse 22

26135 Oldenburg

Germany

This means that your glasses are ready and are on their way. It can take about a week for them to reach you via airfreight from our factories in Asia.

Sorry. At present we do not manufacture the varifocal lenses.

We generally need around 14 days from receiving order delivering your glasses - one week for production and one week for delivery via airfreight. Sometimes there can be delays at customs, but if you have not received your glasses within 20 days of ordering them, then please contact our customer service.

1. We purchase our frames directly in Asia in bulk. Of course we make sure all our frames are manufactured according to European CE-norms. And aren´t produced by child labour.

2. We use the latest technology and machinery to cut the lenses to automatically to the size of the frame you have chosen and then grind them to the required strength.

3. By keeping the whole production process in Asia we can save on warehousing and transport and pass on the benefits to you.

4. Quality control is done by hand - by fully qualified opticians. We insist on a
a second quality check carried out by an independent team of specialists.

5. Because we only sell online, we don´t pay rent for shops.

The result: High-quality sunglasses and glasses at a low price thanks to Brille24.

Of course. Just because you don't need glasses, doesn't mean you shouldn't be allowed to wear them. And of course you can order sunglasses and computer glasses without optical lenses at Brille24 .

If you want to buy glasses, we will need to know how the lenses must be made to suit your individual needs.

All the information we require is on your prescription. We will need values for sphere, cylinder, axis and pupil distance. Our online form lets you key in the numbers we need to make your glasses properly.

If you are buying new glasses, then it is good to have had your eyes tested recently. Especially if you notice that you are having problems seeing properly with the old ones.

You can change your order up to 24 hours after the point at which we receive your payment. After that, your glasses will have gone into production and then it is too late.

Brille24 produces its glasses at various factories in Asia saving you a lot more than our £5 delivery charge. So, no, not really. Sorry.

This is generally not a good idea. Contact lenses sit on your eyes and therefore work slightly differently. It is generally recommended that you have a separate prescription glasses, and if necessary a further eye-test.

Our website only shows the models we can currently deliver. If a model is temporarily out of stock, it will temporarily be removed from our site. If you have any questions, ask our customer service.

Not at present. We offer prescription sunglasses in five different colours and four different strengths of tint at no extra charge.

If you're looking for sunglasses, we recommend dark or very dark glasses in grey, green or brown:
Brille24 allows you to have your glasses tinted in any of the four following strengths:
Extra Light: 10% protection
Light: 30%
Medium: 50%
Strong: 75%
Very strong: 85%

Some of our frames - in particular the rimless frames - allow you not just a choice of colour but also a choice of lens shape. Our fitting room gives you the option of choosing your shape of lens and shows you instantly how the different shapes look.

Take your time, choose your glasses carefully and click on "Pay". There you will find a box where you can type in the code from your voucher.